evrything you need to know…❋
Shipping: Orders are processed within 2 business days (excluding weekends and bank holidays) of receiving your order confirmation email. You will then receive another notification when your order has shipped which will include all relevant tracking information.
❋ DOMESTIC UK SHIPPINGRoyal Mail signed for: tracking information will be provided once the item has been dispatched. UK orders are usually received within 2 working days once a marked as shipped. £7.50
❋ INTERNATIONAL SHIPPINGRoyal Mail International Tracked: tracking information will be provided once the item has been dispatched. Orders are usually received within 4-17 working days once a marked as shipped. £15.00
Size guide: for pre-loved items We use the sizes given on the item, please refer to the measurements for exact size as the sizes may vary per brand. 
Tops 
Bottoms 
Dresses 
Condition Key
pre-loved New with tags Never been worn, still with original tags
Like new Item looks new without tags or minimal signs of wear
Very good Good Worn a few times, very little signs of wear
Shows signs of wear but still life in the product
Moderate wear, shows many signs of wear
Satisfactory Returns policy: ❋ New production pieces We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Once the return is confirmed you will have a 5-day return period to send the returned item back to us.
Customers are responsible for their own returns and we advise you send any returns back via a tracked shipping service. Any returns lost or damaged whilst being returned will be the responsibility of the customer. To be eligible for a return, your item must be in the same condition as it was when sent.
To start a return, you can contact us at hello@bunny.com quoting your order number and reason for return. Once your return is accepted we will provide you with a return address.
❋ pre-loved pieces We only offer refunds on pre-loved items that have been incorrectly listed. All measurements, where relevant, are listed in the item description. As the garment is pre-loved it may show signs of wear, these where relevant, are listed in the item description along with item condition based on the key shown above.
Please read the description thoroughly to avoid disappointment.
If you feel the item was incorrectly listed, you can contact us at hello@bunny.com quoting your order number and reason you feel it does not match the item description.
Contact us: Questions? Feedback? or just want to say hi!We’d love to hear from you, Please take a few moments to fill out the form below and we'll get back to you asap :)